Refund and Return Policy for Digital Products
Thank you for shopping at GTA5ModsMarket.com. We appreciate your business and want to ensure your satisfaction with every purchase. Please read the following policy carefully regarding refunds and returns for digital products.
Refund Policy:
- Refund Eligibility: Due to the nature of digital products, refunds are generally not provided unless there are exceptional circumstances. We may, at our discretion, consider refunds on a case-by-case basis.
- Eligible Circumstances for Refunds: Refunds may be considered under the following circumstances:
- If there is a technical issue preventing you from accessing or using the purchased digital product.
- If the product significantly differs from its description or is materially defective.
- Refund Procedure: To request a refund, please contact us within [15 days] of your purchase. You can do so by [email/submitting a form/contacting customer support]. Please provide the following details:
- Your order number.
- A brief explanation of the issue.
- Any relevant screenshots or documentation to support your claim.
- Refund Processing: Once your refund request is received and reviewed, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed and automatically applied to your original method of payment within [X days/weeks].
Return Policy:
- Return Eligibility: As digital products are intangible goods, there is generally no need for returns. However, if you have purchased a digital product in error or no longer require it, please contact us to discuss your situation.
Missing Product: If you have purchased a product but did not receive it, please click here to contact us or email us at support@GTA5ModsMarket.com immediately. Our customer support team will assist you in resolving the issue promptly.
Contact Us: If you have any questions or concerns about our refund and return policy, please don’t hesitate to contact us for further assistance.
Note: This policy is subject to change without prior notice. It is your responsibility to review this policy periodically for any updates or amendments.
